Robert Garcia
Top-Rated Seller on Upwork & Fiverr
Customer Rating
In This Article
Definition
Score given by passengers or customers after service, affecting driver standing and deactivation risk.
Related Terms
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FAQs
How important are ratings?
Very; maintain 4.6+ to stay in good standing.
Similar Terms
Acceptance Rate
Percentage of offered deliveries or rides a gig worker accepts, which may affect access to certain programs or bonuses.
Completion Rate
Percentage of accepted orders or rides that are completed, important for maintaining platform access.
Driver/Worker Rating
Average score from customer reviews that affects standing, access to features, and potential deactivation.
Dollar Per Mile
Key profitability metric dividing order pay by total miles (including pickup). Successful drivers aim for $1.50-2+ per mile.
How We Research & Review
Our team includes CPAs, former gig workers, and financial experts who personally test platforms and verify earnings claims. We follow strict editorial guidelines to ensure accuracy and objectivity.
Important Disclaimer: This content is for informational purposes only and should not be considered tax, legal, or financial advice. Consult a qualified professional (CPA, tax attorney, or financial advisor) for advice specific to your situation.