James Patterson

Former Operations Manager at DoorDash

Updated: January 18, 2026

Gig-work

No-Show

In This Article

Definition

When a customer doesn't appear for pickup or delivery after the waiting period.

Related Terms

Cancellation Fee

Payment to driver when customer cancels after waiting period, compensating for time and travel to pickup.

Time spent waiting at pickup locations, sometimes compensated after a certain threshold.

FAQs

What do I do?

Wait required time, mark no-show, collect cancellation fee.

Do I keep the food?

For delivery no-shows, often yes (platform-dependent).

Similar Terms

Deactivation

Removal of access to a gig platform, usually due to low ratings, completion rate, or policy violations.

Wait Time

Time spent waiting at pickup locations, sometimes compensated after a certain threshold.

Onboarding

Process of signing up and getting approved to work on a gig platform, including background check and training.

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Last updated: January 18, 2026

Reviewed by GigFinance Team, Gig Economy & Finance Experts

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